{"id":85,"date":"2024-12-08T23:53:14","date_gmt":"2024-12-08T23:53:14","guid":{"rendered":"https:\/\/startersites.io\/blocksy\/garderobe\/?page_id=85"},"modified":"2025-01-12T10:13:56","modified_gmt":"2025-01-12T10:13:56","slug":"refund_returns-2","status":"publish","type":"page","link":"https:\/\/redwings16.com\/?page_id=85","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<p><strong>Refund and Returns Policy<\/strong><\/p><p>Thank you for shopping with Redwings16. Your satisfaction is our priority. If you are not entirely satisfied with your purchase, we are here to help.<\/p><h3 class=\"wp-block-heading\"><strong>1. Returns<\/strong><\/h3><p>To be eligible for a return, your item must:<\/p><ul class=\"wp-block-list\"><li>Be unused, unworn, and in the same condition as when received.<\/li>\n\n<li>Be in its original packaging.<\/li>\n\n<li>Be returned within <strong>14 days<\/strong> from the date of receipt.<\/li><\/ul><p>Certain items are non-returnable, including:<\/p><ul class=\"wp-block-list\"><li>Sale items or clearance products.<\/li>\n\n<li>Gift cards.<\/li>\n\n<li>Personal care items (e.g., hygiene products).<\/li><\/ul><h3 class=\"wp-block-heading\"><strong>2. Refunds<\/strong><\/h3><p>Once your return is received and inspected, we will notify you of the status of your refund via email.<\/p><ul class=\"wp-block-list\"><li>If approved, the refund will be processed and a credit will be applied to your original payment method within <strong>7-14 business days<\/strong>.<\/li>\n\n<li>Shipping costs are non-refundable unless the return is due to a defect or error on our part.<\/li><\/ul><h3 class=\"wp-block-heading\"><strong>3. Exchanges<\/strong><\/h3><p>We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at <a>contact@redwings16.com<\/a>.<\/p><h3 class=\"wp-block-heading\"><strong>4. Return Process<\/strong><\/h3><ol start=\"1\" class=\"wp-block-list\"><li>Contact us at <a>contact@redwings16.com<\/a> to initiate a return.<\/li>\n\n<li>Provide your order number and reason for the return.<\/li>\n\n<li>Ship the item to the following address:<\/li><\/ol><p><strong>Redwings16<\/strong><br>Rue perle de sahel<br>Khezama Est 3 &#8211; GP1<br>Sousse, Tunisia<br>Code Postale: 4051<\/p><h3 class=\"wp-block-heading\"><strong>5. Shipping Costs for Returns<\/strong><\/h3><ul class=\"wp-block-list\"><li>Customers are responsible for paying the shipping costs for returning items unless the item was received damaged or incorrect.<\/li>\n\n<li>We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.<\/li><\/ul><h3 class=\"wp-block-heading\"><strong>6. Cancellations<\/strong><\/h3><p>Orders can be canceled within <strong>24 hours<\/strong> of placement by contacting <a>contact@redwings16.com<\/a>.<\/p><h3 class=\"wp-block-heading\"><strong>Contact Information<\/strong><\/h3><p>For any questions about refunds or returns, please reach out to us:<\/p><p><strong>Email:<\/strong> <a>contact@redwings16.com<\/a><br><strong>Address:<\/strong> Rue perle de sahel, Khezama Est 3 &#8211; GP1, Sousse, Tunisia<br><strong>Code Postale:<\/strong> 4051<\/p><p>Thank you for choosing Redwings16.<\/p>","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy Thank you for shopping with Redwings16. Your satisfaction is our priority. If you are not entirely satisfied with your purchase, we are here to help. 1. Returns To be eligible for a return, your item must: Certain items are non-returnable, including: 2. Refunds Once your return is received and inspected, we [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-85","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/redwings16.com\/index.php?rest_route=\/wp\/v2\/pages\/85","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/redwings16.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/redwings16.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/redwings16.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/redwings16.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=85"}],"version-history":[{"count":3,"href":"https:\/\/redwings16.com\/index.php?rest_route=\/wp\/v2\/pages\/85\/revisions"}],"predecessor-version":[{"id":3860,"href":"https:\/\/redwings16.com\/index.php?rest_route=\/wp\/v2\/pages\/85\/revisions\/3860"}],"wp:attachment":[{"href":"https:\/\/redwings16.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=85"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}